IT services, programming, web systems
Check out our developed SATS – CRM Tool for Repair Shops and Rent. System is designed for ease of recording and processing of help desk in small enterprises. The system provides simplified application and customer adding. The system has built-in simple and understandable CRM (customer relationship management) functionality, warehouse, possibility to create orders and attract the needed equipment components in order to select the most suitable ones during the repair.
It is easy to enter all the necessary information in service desk applications (components to be ordered, labor costs, used components, information on service master and status, communication with customers) in order processing of service desk application to be successful. Rent module are constantly improve, to meet customer needs. The system has a convenient starting panel and reports for viewing registered service desk applications and monitoring the execution.